Better Outcomes: Discussions on Humanizing Healthcare | Rafi Salazar | Substack
About Rafi Salazar
About Rafi Salazar & Better Outcomes
I’m Rafael E. Salazar II, MHS, OTR/L—call me Rafi. For over a decade, I’ve immersed myself in nearly every corner of the healthcare industry, building expertise that spans clinical operations, marketing, program development, and business strategy. From hands-on roles as an Occupational Therapist to high-level advisory positions, I’ve worked with organizations of all sizes to deliver innovative, impactful solutions.
Early in my career, I helped establish interdisciplinary pain management programs and led groundbreaking initiatives like a multi-million-dollar project for the Georgia Department of Behavioral Health and Developmental Disabilities. There, I developed case management procedures, clinical support systems, and operational guidelines for virtual service delivery—work that reshaped how care was delivered to thousands of patients transitioning from institutions to community living.